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What is the total maximum file size an email attachment can be?
Files attached to an email on the pidgeme.com service must not total more than 25MB.
The main reason for this file size limit is security. Without these limits it would be possible for malicious users to bombard email servers with huge email attachments and ultimately crash the servers. Even if we were to increase the file size limit on our end, there is no way of ensuring that a recipient's server would accept a file of that size.
If the file attachment size is too big, and rejected by the recipient's server, you will usually be notified with what is known as a bounce message. These exist primarily to inform users that their email has not been received, and provides a brief reason why.
Should you wish to send a file to a recipient that is over 25MB in size (or has otherwise been rejected by their mail server) there are two alternatives available that would allow you to work around these limits:
- Using a cloud storage or FTP link (a solution such as Dropbox, Google Drive, etc.) can provide users with a link to download the file, this can then be inserted into an email.
- Using file compression software (such as Winzip, or the native functionality built into most operating systems) to make the file smaller for the purposes of attachment.
Service News
Updated 7 days agoSpam/Phishing email warning
13:31 on 14th Nov
Please do not follow any of the instructions or click the link in this email
If you have not followed any of the instructions or clicked on a link in this email, please feel free to delete the email. If you have, as a precaution, we recommend you immediatly change your password and run a virus scan on your device.
Should you need any support please contact our helpdesk team at help@aluminati.net who will be happy to help.
You can also check our guide on identifying scam and phishing emails here: https://www.pidgeme.com/content/help/help.php?showarticle=6232
Please be assured that our system administrators are constantly working on preventing such emails as part of their ongoing email security efforts.
If you are ever unsure about the legitimacy of an email, please contact our helpdesk at help@aluminati.net who will be happy to check it for you.
UK Live Server Maintenance - Starting 21-Oct-2024
07:48 on 07th Oct
Sevices will remain available whilst the maintenance is carried out, but there is a risk of some minor disruption.