How can we help you?
How can I archive my emails for safekeeping or transfer?
If you want to archive 1 messages at a time This method can be used to archive one email at a time
- Log into Webmail and select the email you would like to archive
- Then click on More and select Download (.eml)
- The email will then be downloaded to a file on your device
If you want to archive more than 100 messages at a time (This option is only available for paid accounts)
(This method is best if you want to archive more than 100 messages at a time, and is generally recommend as a much more convenient way of downloading emails to your computer.)
Set up a mail client (such as Outlook, Thunderbird, or Mac Mail) to connect with your account via IMAP. If you are not sure how to do this, this article will help you.
Once you have your email account set up, just drag and drop the chosen messages to a local folders file on your computer. At this point you will want to make sure your computer is backed up, as those files will no longer be on our servers.
Service News
Updated 7 days agoSpam/Phishing email warning
13:31 on 14th Nov
Please do not follow any of the instructions or click the link in this email
If you have not followed any of the instructions or clicked on a link in this email, please feel free to delete the email. If you have, as a precaution, we recommend you immediatly change your password and run a virus scan on your device.
Should you need any support please contact our helpdesk team at help@aluminati.net who will be happy to help.
You can also check our guide on identifying scam and phishing emails here: https://www.pidgeme.com/content/help/help.php?showarticle=6232
Please be assured that our system administrators are constantly working on preventing such emails as part of their ongoing email security efforts.
If you are ever unsure about the legitimacy of an email, please contact our helpdesk at help@aluminati.net who will be happy to check it for you.
UK Live Server Maintenance - Starting 21-Oct-2024
07:48 on 07th Oct
Sevices will remain available whilst the maintenance is carried out, but there is a risk of some minor disruption.