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How do I Block or mark an email address as safe?
What are the Block/Safe lists?
- Block list allow you to completely block an email address or domain from coming into your email account.
- Safe list allow an email address or domain to always arrive in your email account as sometimes legitimate emails can end up being mark as spam.
If you add a contact or domain to your Block list, then email from them will not be delivered to you (unless they are also in your Safe list). Entries in your Safe list will always be delivered to your account, even if they are from a blocked server (though they are still scanned for viruses).
There are a couple of ways of adding contacts to your Block or Safe list.
1) After opening an email from them, you can find these options at the top of the Email.
Webmail
2) You can also access your Safe list and Block list from the My Account section. If you click on Spam Settings, you can manually add email addresses or domains to your Block or Safe list, and remove any addresses if you need to:
PLEASE NOTE: Disabling Spam and/or Virus scanning on your account will disable your Block/Safe list as they rely on these to function. If you find that your Block or Safe lists are not working as expected, please make sure these are enabled.
If you have any further issues regarding your Block/Safe list settings, please contact our helpdesk at help@aluminati.net